Welcome to Open Light Energy (“we,” “our,” “us”). By accessing or using our website https://openlightenergy.com and related services, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
1. Overview
These Terms govern your use of our website, online store, and all related services provided by Open Light Energy. By visiting or purchasing from us, you accept these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old (or the age of majority in your state) to use this site or make purchases. By using our site, you confirm that you meet this requirement.
3. Products and Services
We offer crystals, metaphysical tools, energy sessions, and related items for personal and spiritual use.
All metaphysical and energetic information provided is for informational purposes only and is not a substitute for medical, legal, or psychological advice. Results are not guaranteed.
4. Orders and Payments
5. Shipping and Returns
6. Intellectual Property
All content on this site—including text, images, logos, product descriptions, and designs—is the property of Open Light Energy and may not be copied, reproduced, or distributed without our written consent.
7. User Conduct
You agree not to use our site for any unlawful purpose or in a way that may damage, disable, or impair our website or services.
8. Limitation of Liability
Open Light Energy is not liable for any damages arising from:
To the fullest extent permitted by law, our total liability will not exceed the amount paid for the product or service in question.
9. Disclaimer
All spiritual, energetic, or metaphysical properties described on this website are based on traditional beliefs and anecdotal experiences. They are not scientifically proven and are intended to support, not replace, professional medical or mental health care.
10. Third-Party Links
Our website may include links to external sites. We are not responsible for the content, privacy, or practices of those third-party sites.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will take effect immediately upon posting. Continued use of the site constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Open Light Energy
1719 15th Street, Boulder, CO 80302
Email: contact@openlightenergy.com
Refund and Return Policy
Effective Date: February 22, 2025
Thank you for supporting Open Light Energy. Each item in our shop is selected with care and intention. Because many of our products are one-of-a-kind and energetically sensitive, we maintain the following return and refund guidelines to ensure the integrity of our offerings.
1. All Sales Are Final
All purchases—both in-store and online—are final sale. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review all product details, photos, and sizing information carefully before completing your purchase.
2. Damaged or Defective Items
We take great care in packaging your order securely. However, if your item arrives damaged or defective:
Items must remain in their original condition and packaging for claims to be processed.
3. Lost or Delayed Shipments
Once your order has been shipped, we are not responsible for postal delays or lost packages. If a package is marked “delivered” but you did not receive it, please contact your local postal carrier for assistance. We will do our best to help locate the package but cannot guarantee replacement or refund.
4. Energy-Based and Custom Services
All services (including Reiki, readings, candle rituals, or custom energetic work) are non-refundable. Energetic outcomes vary and are not guaranteed, as each person’s experience is unique.
5. Exchanges
We do not offer exchanges at this time. If you received the wrong item due to our error, please contact us within 3 days of delivery so we can correct it promptly.
6. Order Cancellations
Orders cannot be canceled once they have been processed or shipped. If you contact us immediately after purchase, we will do our best to accommodate changes if the order has not yet been packed.
7. Store Credit (If Applicable)
Approved refunds will be issued as store credit unless otherwise stated. Credits can be applied toward future purchases online or in-store.
8. Contact Us
If you have any concerns about your order, please reach out:
Open Light Energy
1719 15th Street, Boulder, CO 80302
Email: contact@openlightenergy.com